Last updated: 2026-05-14.
Sober AF Entertainment is a 501(c)(3) non-profit. We rely on donations to run our programs, and we want every gift to feel right. This page explains our refund policy for donations and event tickets.
If you donated by mistake or changed your mind, contact us within 14 days of the donation date and we will issue a full refund to the original payment method. After 14 days we cannot issue refunds, because IRS rules require us to track donations on a calendar-year basis and a late refund creates a tax-receipt mismatch for both of us.
If your donation is fraudulent (someone used your card without permission), contact us immediately. We will refund the full amount regardless of the 14-day window and work with you and Stripe to investigate.
You can cancel a recurring donation at any time through your dashboard customer portal. Cancellation stops all future charges immediately.
Already-charged installments are non-refundable after 14 days, with the same exception for fraud. If you wish to refund the most recent installment within 14 days, contact us.
If we refund a donation, we will issue a corrected tax receipt that excludes the refunded amount. If your original receipt was issued in a prior tax year, please consult your tax advisor about how to amend.
Event ticket refund terms are listed on each event’s page. As a default:
Email us through our contact page with:
We respond within 5 business days.
Approved refunds typically post to your card within 5-10 business days. If you don’t see it after 10 business days, contact your card issuer; refunds occasionally lag at the bank end.
Contact us for any refund question.
